Our used puzzles are generally in good, usable condition, but they have been previously opened or handled and may show some signs of use. You may notice minor wear on the puzzle pieces or a box that is scratched, scuffed, or otherwise a little worse for wear. We try to mention when a puzzle is both used and damaged. With these puzzles, it's what's inside that counts! :)
We do our best to make sure all pieces are accounted for when a puzzle is listed. However, because these are pre-owned puzzles, we cannot guarantee that a puzzle will be complete and cannot accommodate claims for missing pieces. We never intentionally sell a puzzle that we know is missing pieces.