Refund policy
Due to their custom nature, gift boxes are not returnable. All other products can be returned within 14 days of delivery date. To be eligible for return, products must be unused and in their original packaging (this includes the outer cellophane of the puzzle boxes if applicable).
Please note that shipping costs are nonrefundable.
To make a return, please email us at hello@puzzleweekend.com with your order number, a list of products to be returned, and the reason for the return. We'll get back to you within two business days.
Please note that shipping costs are nonrefundable.
To make a return, please email us at hello@puzzleweekend.com with your order number, a list of products to be returned, and the reason for the return. We'll get back to you within two business days.
